Systems Project Manager

About the Job
Sony Pictures Imageworks Canada seeks a qualified candidate to join its Systems Engineering department as the Project Manager. Systems is responsible for first, second and third level support of 1,000+ users in a dynamic, high-performance production environment.

Reporting to the Head of Systems Engineering.

Responsibilities

  • Responsible for the management and daily operations of a heterogeneous technical computing environment.
  • Formulation and implementation of system policies in compliance with directives from senior management including the Head of Systems Engineering
  • Oversee and coordinate the daily project activities of the Unix, Mac & Windows systems administration, Helpdesk administrators, Network Operations Center administrators and other various systems engineers; including trouble ticket management, escalations from Helpdesk, Desktop support teams and project management.
  • Participate in managerial activities; including performance appraisals, scheduling and hiring.
  • Facilitate guidance and technical assistance to all Unix, Mac, Windows, Network and NOC administrators/engineers in the Systems Administration and User Support group.
  • Report on SLA compliance and other key IT performance metrics to senior management.
  • Develop and implement standards, procedures, and processes for the Systems Administration and User Support group.
  • Collaborate with other teams on other all system and end user project matters.
  • Run the daily engineering scrums.


Distinguishing Characteristics
The successful candidate possesses:

  • Exceptional communication skills, both verbal and written, including the ability to effectively communicate in a wide variety of contexts.
  • Strong interpersonal skills, and the ability to perform as an individual and on a team.
  • Detail oriented with the ability to manage and prioritize a wide variety of tasks for individuals working as a distributed team.
  • Proven leadership and technical skills in a sophisticated IT infrastructure organization.
  • Extensive experience with heterogeneous operating systems and computing/networking environments: Linux, Windows XP, Mac OS.
  • Experience implementing project management best practices and fundamentals.
  • Experience with project management software.

Requirements

  • 7+ years of Systems Engineering & Administration experience at a large-scale UNIX site.
  • 5+ years of managerial experience in an information technology production environment.
  • 2+ with LAN/WAN technologies.
  • A degree in Computer Science or a related field is desirable.
  • Experience with the following operating systems: Linux, Windows, Mac OS X.
  • Experience managing large-scale projects.
  • Proven experience with appropriate programming languages and shells.
  • Familiarity with the CG feature animation and visual effects industry.

To apply, please send resume and CV to: recruiting@imageworks.com