Systems Administrator (Macintosh)

Sony Pictures Imageworks Inc., an Academy Award®-winning, state-of-the-art visual effects and character animation company dedicated to the artistry of digital production and character creation, seeks qualified candidates to join its Systems Engineering department as a Systems Engineer. Systems Engineering is responsible for technical first- and second-level support of 1,000+ users in a dynamic, high-performance visual effects and animation production environment.

Responsibilities: 
Primary areas of responsibility will include: 

  • Remote administration using JAMF, Apple Remote Desktop and Munki. 
  • Installation, deployment and maintenance of hardware, operating systems and software. Imaging of Mac desktop and laptop systems. 
  • Application installation and administration. 
  • Printer (and multi-function device) administration, setup and installation. 
  • Strong scripting skills (tcsh, bash, python). 
  • Technical assistance to a wide range of end users in a customer-service oriented organization. 
  • After hours, holiday and weekend support as scheduled in advance.

Distinguishing Characteristics: 
The successful candidate possesses: 

  • Exceptional communication skills, both verbal and written. This includes the ability to provide thorough written documentation. 
  • Strong interpersonal skills and a customer oriented focus. 
  • The ability to perform at a high caliber and in compliance with Industry Best Practices and Procedures on individual assignments/projects as well as on team assignments/projects. 
  • Self-guided triage and follow-through skills to best respond to assigned duties. 
  • A team focused mindset.

Education, Skills & Certifications: 

  • Degree in Computer Science or in a related field. Significant industry experience may be substituted. 
  • Seven years of Macintosh Administration and Support Experience in a production environment. 
  • Experience in supporting mission-critical systems to ensure high availability. 
  • Experience in a large, heterogeneous computing environment (Mac, Windows and Linux) a plus. 
  • Extensive networking experience with TCP/IP, Wireless, DHCP, DNS, LDAP and other directory services, used across local and wide-area/metro-area networks of varying topologies.
  • Working knowledge of Google Apps and Shotgun a plus.

To Apply:
Please submit a resume and reel link to recruiting@imageworks.com for consideration.